Terms of Service

Last updated: 2026-09-20

1. Agreement to Terms

By accessing or using AI Launch Pad ("the Service"), operated by Michael Lim ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

AI Launch Pad is an AI-powered platform that provides access to AI assistant tools ("Tools") for content creation, strategy, and business support. The Tools use third-party AI models to generate responses based on your input.

3. Account Registration

To use the Service, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must be at least 18 years old to create an account.

4. Subscription Plans and Payment

The Service offers subscription plans with different usage limits. By subscribing to a paid plan, you agree to pay the fees associated with your selected plan. Payments are processed through Stripe.

We reserve the right to change pricing with 30 days' notice to active subscribers.

5. Refund Policy

By completing a purchase, you acknowledge and agree to the following:

• Test Drive ($1 for 7 days): The $1 charge is non-refundable. At the end of the 7-day period, your subscription automatically upgrades to the Launch plan and your card is charged $99. This upcoming charge is disclosed clearly at the time of purchase, on your dashboard throughout the trial, and by email before the charge. It is non-refundable once processed.
• Monthly and annual subscriptions (Launch and Launch Tools + Control Centre): Subscription fees are charged at the start of each billing period and are non-refundable. Cancelling your subscription prevents future charges but does not entitle you to a refund for the current billing period. You retain access to the Service until the end of your paid period.
• Automatic upgrades and renewals: If you do not cancel before an automatic upgrade or renewal takes place, the resulting charge is final and non-refundable. Failure to cancel in time does not qualify for a refund. Cancellation is self-serve from Settings, takes under a minute, and we send a reminder email before the Test Drive auto-upgrade.
• No partial refunds: We do not issue refunds or credits for partial months of service, unused messages, or periods where you did not actively use the Service.

The full policy lives at /refunds. It forms part of your agreement with us and applies to all transactions made through the Service.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Generate content that is harmful, threatening, abusive, defamatory, or otherwise objectionable
• Attempt to gain unauthorized access to the Service or other users' accounts
• Use the Service to generate spam, phishing content, or malware
• Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service
• Exceed your plan's usage limits through automated means
• Share your account credentials with others
• Use the Tools to generate content that impersonates real individuals without consent

7. AI-Generated Content

The Tools generate content using AI models. You acknowledge that:

• AI-generated content may not always be accurate, complete, or appropriate
• You are responsible for reviewing and editing all AI-generated content before use
• We do not guarantee the accuracy, quality, or suitability of AI-generated content
• AI-generated content should not be relied upon for legal, medical, financial, or other professional advice

8. Intellectual Property

• Your Content: You retain ownership of all content you input into the Service and all AI-generated outputs based on your inputs.
• Our Service: The Service, including its design, code, and branding, is owned by us and protected by intellectual property laws.
• AI Models: The AI models powering the Tools are provided by third parties (Anthropic) under their own terms and licenses.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, available at /privacy. By using the Service, you consent to the collection and use of your data as described in the Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the Service
• Any content generated by the AI Tools
• Unauthorized access to or alteration of your account
• Any third-party conduct on the Service

Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may temporarily suspend the Service for maintenance, updates, or circumstances beyond our control. We are not liable for any downtime or service interruptions.

12. Termination

We may suspend or terminate your account at any time for violation of these Terms. You may cancel your subscription at any time through the billing portal. Upon termination, your right to use the Service ceases immediately. We may retain your data for a reasonable period as described in our Privacy Policy.

13. Changes to Terms

We may update these Terms at any time. We will notify active users of material changes via email. Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Michael Lim operates, without regard to conflict of law principles.

15. Contact

For questions about these Terms, contact us at mailto:michael@michaellim.co.